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TERMS & CONDITIONS GENERAL

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Il Cravattificio di Siena Srl, hereinafter referred to as “Il Cravattificio di Siena”, "us" or ”we”, at the Il Cravattificio di Siena srl website, mobile website, or mobile application, or via telephone.
By using cravattificiodisiena.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
Only persons 18 years or older, who are not under guardianship, and are not acting in a capacity of a company can place an order. The inclusion of any products or services on cravattificiodisiena.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on cravattificiodisiena.com at the time you place your order.
Il Cravattificio di Siena srl wants to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the cravattificiodisiena.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content

Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia

from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

PRICES AND DELIVERY CHARGES
The prices displayed at cravattificiodisiena.com include the statutory Value Added Tax but do not include a delivery charge.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in store, catalogue and online may vary.

ORDERING/CONCLUSION OF CONTRACT The ordering options available to you are via cravattificiodisiena.com or telephone. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, an Il Cravattificio di Siena srl representative will contact you to settle the refund.

Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia

DELIVERY
Il Cravattificio di Siena srl exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address in the world, in accordance with your selected delivery option.
Il Cravattificio di Siena srl endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events.
As soon as possible you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.
If your order does not arrive by the scheduled date, please contact Il Cravattificio di Siena srl via telephone at +39 0577 270044, or via email info@cravattificiodisiena.com

PAYMENT METHODS
You can pay for your goods in various ways as set out below.
Payment before delivery
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Il Cravattificio di Siena srl reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia

PayPal When paying by PayPal, Il Cravattificio di Siena srl reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Il Cravattificio di Siena srl reserves the right to deny any purchase.
Payment after delivery as COD are accepted

OUR LIABILITY
Nothing in these Terms shall exclude or limit Il Cravattificio di Siena srl liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
Il Cravattificio di Siena srl accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.
Il Cravattificio di Siena srl is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on cravattificiodiena.com shall be limited to the total price of your order.
Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia

COLOURS
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

GUARANTEE
If there are defects in the goods you have purchased, Il Cravattificio di Siena srl abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay.

ASSIGNMENT
Il Cravattificio di Siena srl reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.

SEVERANCE
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply. Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia

OWNERSHIP OF RIGHTS
All intellectual property rights, such as trademarks and copyrights at hm.com remain with Il Cravattificio di Siena srl. Any use of cravattificiodisiena.com or its contents, including copying or storing such content in whole or part, other than for your own personal, noncommercial use, is prohibited without the permission of Il Cravattificio di Siena srl.

Il Cravattificio di Siena srl | p.iva 01461670521 | P.zza San Giovanni 14, Siena,53100, Italia